Article ID: 967831 - View products that this article applies to.
This article describes the Microsoft Office Communications Server 2007 R2 issues that are fixed in the update package for Communications Server 2007 R2 that is dated April 2009.
This article describes the following items about the update package:
Issues that this update package fixesThis update package fixes the following issues:
Update package informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesThere are no prerequisites for installing this update package.
All Office Communications Server services must be running before you try to install the update. After you install the update binaries, the update tries to start Microsoft Office Communications Server front-end services. If a Microsoft Office Communications Server front-end service cannot be started, the update is rolled back. Please make sure that the following services are running before you try to install the update:
Restart requirementYou do not have to restart the computer after you apply this update package.
Registry informationTo use one of the updates in this package, you do not have to make any changes to the registry.
Update package installation informationTo install this update package, install the OCS2007-KB967831-amd64-Server.msp package on the following computers:
Removal informationTo uninstall this update package, use the Add or Remove Programs item in Control Panel.
Note When you uninstall this update package, Communications Server Monitoring Agent (RTCQmsAgent) is stopped but is not restarted. You must manually restart Communications Server Monitoring Agent (RTCQmsAgent) after you uninstall this update package.
Sometimes, when you try to uninstall this update package, you are prompted for the source CD. If this behavior occurs, insert the source CD, or provide the path of the source files.
File informationThis update package may not contain all the files that you must have to fully update a product to the latest build. This update package contains only the files that you must have to correct the issues that are listed in this article.
After the update package is installed, the global version of this update package has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 967831 - Last Review: May 20, 2009 - Revision: 4.0