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Error "Internet Explorer 8 is in a special no add-ons mode so that you can fix a compatibility problem with Skype 3.8 IE Plugin"

Symptoms
You have Skype 3.8 for Windows installed on your computer. When you start Windows Internet Explorer 8, you receive the following error message:
Internet Explorer 8 is in a special no-add-ons mode so that you can fix a compatibility problem with Skype 3.8 IE Plugin.
This incompatibility causes Internet Explorer 8 to stop responding or crash.

Note  The "Skype 3.8 IE Plug-in" Internet Explorer add-on is designed to give additional capabilities to Internet Explorer. However, this add-in may not be compatible with a particular version of Internet Explorer 8.
Resolution
To resolve this incompatibility, try one of the following options.

Option 1: Update to the latest version of Skype for Windows

To update to the latest version of Skype for Windows, install the latest version of Skype

Option 2: Disable the Skype 3.8 IE Plugin

Video: How to disable an add-on in Internet Explorer



To disable the Skype 3.8 IE Plugin, follow these steps:
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the message that is mentioned in the "Symptoms" section, click Always open Internet Explorer without this add-on.

    Note After you click Always open Internet Explorer without this add-on, Internet Explorer 8 does not load the Skype add-in. You will still be able to use the Skype program to call people. However, you cannot click telephone numbers in web pages to call people by using Skype.
Note The Microsoft Automated Troubleshooting Services can also be used to diagnose and resolve this issue. For more information about the Microsoft Automated Troubleshooting Services, see Fix Internet Explorer add-on problems when IE hangs or freezes.
Additional Resources
Properties

Article ID: 968129 - Last Review: 07/12/2013 08:53:00 - Revision: 15.1

Windows Internet Explorer 8, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate

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