Error "Internet Explorer 8 is in a special no add-ons mode so that you can fix a compatibility problem with Skype 3.8 IE Plugin"
You have Skype 3.8 for Windows installed on your computer. When you start Windows Internet Explorer 8, you receive the following error message:
This incompatibility causes Internet Explorer 8 to stop responding or crash.
Internet Explorer 8 is in a special no-add-ons mode so that you can fix a compatibility problem with Skype 3.8 IE Plugin.
Note The "Skype 3.8 IE Plug-in" Internet Explorer add-on is designed to give additional capabilities to Internet Explorer. However, this add-in may not be compatible with a particular version of Internet Explorer 8.
To resolve this incompatibility, try one of the following options.
Option 1: Update to the latest version of Skype for WindowsTo update to the latest version of Skype for Windows, install the latest version of Skype.
Option 2: Disable the Skype 3.8 IE Plugin
Video: How to disable an add-on in Internet Explorer
To disable the Skype 3.8 IE Plugin, follow these steps:
- Close all Internet Explorer windows.
- Open a new Internet Explorer window.
- When you receive the message that is mentioned in the "Symptoms" section, click Always open Internet Explorer without this add-on.
Note After you click Always open Internet Explorer without this add-on, Internet Explorer 8 does not load the Skype add-in. You will still be able to use the Skype program to call people. However, you cannot click telephone numbers in web pages to call people by using Skype.
For more information about browser add-ons, go to these Microsoft websites:
Article ID: 968129 - Last Review: 07/12/2013 08:53:00 - Revision: 15.1
Windows Internet Explorer 8, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate
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