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Forefront Security for SharePoint blocks clean 2007 Office files when an engine error occurs

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
Microsoft Forefront Security for SharePoint may incorrectly detect clean Microsoft 2007 Office files. These files are then blocked and cannot be accessed. Additionally, "Engine Error" events are logged in the Forefront Security for SharePoint reports and log files.
Cause
This problem occurs because an engine error occurs during the scanning.
Resolution
To resolve this problem, install Microsoft Forefront Security for SharePoint Service Pack 3 (SP3). After you install the service pack, you can choose to perform an action on these files when scan engine errors occur.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
967995 Description of Forefront Security for SharePoint with Service Pack 3
FSSP SP3
Properties

Article ID: 968155 - Last Review: 01/15/2015 10:59:14 - Revision: 2.0

Microsoft Forefront Security for SharePoint, Microsoft Forefront Security for SharePoint Service Pack 1, Microsoft Forefront Security for SharePoint Service Pack 2

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