Description: Backup started at <date time> failed with following error code '2155348237' (Enumeration of the files failed.). Please rerun backup once issue is resolved.
Log Name: Microsoft-Windows-Backup Source: Microsoft-Windows-Backup Event ID: 5 Computer: <computername> Description: Backup started at <date time> failed with following error code '2155348237'.
The System state backup fails because the ImagePath that is specified by a service cannot be backed up. Closer inspection of the System log shows that a service is failing to start, and you receive an error such as the following.
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Description: The <servicename> service failed to start due to the following error: The system cannot find the path specified.
Reviewing the ImagePath of the failing service reflects an invalid path or file name.
To resolve this issue, follow these steps:
Review the System Log to determine the service that will not start.
Contact the services software vendor for any known issues and updated installation package that may resolve the incorrect ImagePath.
Select one of the following options:
Uninstall the software related to the problematic service. As soon as it is removed, restart the system state backup.
Correct the ImagePath to have a valid path and file name by using regedit.
Note Because each service will have a unique ImagePath, you may have to contact the software vendor if the correct path and file name are not obvious.
Note The following blog posting includes an example script that can be used to identify faulty ImagePath statements. This script is provided as-is and without warrantee:
Windows Server 2008 Datacenter, Windows Server 2008 Enterprise, Windows Server 2008 Standard, Windows Vista Ultimate, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Enterprise 64-bit Edition, Windows Vista Ultimate 64-bit Edition