Error message when you try to perform a distributed installation of System Center Operations Manager 2007 Reporting service onto a server: "Cannot validate the account"

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SYMPTOMS
When you try to perform a distributed installation of the Microsoft System Center Operations Manager (SCOM) 2007 Reporting service onto a separate server, you receive the following error message:
Cannot validate the account.
This problem occurs when the following conditions are true:
  • The language version of the Root Management Server differs from the language version that is set for the computer on which you want to install Operations Manager Reporting.
  • The System Center Operations Manager 2007 (OpsMgr) SDK Service is set to use the Local System account.
CAUSE
This problem occurs because you cannot install Operations Manager Reporting to a separate server when the conditions that the "Symptoms" section mentions are true. The Setup program tries to add the Local System account to the Operations Manager Data Warehouse. However, because the Local System account uses a different language locale, the Setup program cannot add the account to the Operations Manager Data Warehouse.
RESOLUTION
To resolve this issue, you must change the OpsMgr SDK Service and the OpsMgr Config Service to use a domain account instead of the LocalSystem account. For more information about how to make this change, click the following article number to view the article in the Microsoft Knowledge Base:
936220 How to change the credentials for the OpsMgr SDK Service and for the OpsMgr Config Service in Microsoft System Center Operations Manager 2007
scom rs rms OpsMgr SDK service OpsMgr Config Service scom2k7 rms2k3 insert add update
Properties

Article ID: 968332 - Last Review: 01/16/2015 03:47:06 - Revision: 1.0

  • Microsoft System Center Operations Manager 2007
  • kbnosurvey kbarchive kbinstallation kbexpertiseinter kbtshoot kbsurveynew kbprb KB968332
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