Article ID: 969045 - View products that this article applies to.
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On a Windows Vista computer, you click a hyperlink to a .wpl file. If the HTTP header returned from the server contains content-disposition with a file name that includes encoded characters (for example, testwpl_02%2B02%2B2009.wpl), then Windows Media Player may report the following error:
“Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted.”
This problem is caused by a compatibility issue between Windows Media Player and Internet Explorer 7 on Microsoft Vista.
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756)How to back up and restore the registry in Windows
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Article ID: 969045 - Last Review: January 16, 2015 - Revision: 1.0