Article ID: 969217 - View products that this article applies to.
In Microsoft BizTalk Server, Business Activity Monitoring (BAM) Alerts do not work as expected. Additionally, an Error event that resembles the following is logged in the Application log:
This problem occurs because of problems in some stored procedures that are related to BAM Alerts. These problems cause deadlocks in the BAMAlertsApplication database.
Cumulative updated informationFor BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2429050/ )Cumulative update package 1 for BizTalk Server 2009
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
How to install this hotfix
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to configure BAM Alerts by using the Configuration Manager, visit the following Microsoft Web sites:
Article ID: 969217 - Last Review: December 8, 2010 - Revision: 3.0