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FIX: Windows Movie Maker crashes when you install more than 100 video transitions or video effects on a computer that is running Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
You install more than 100 video transitions or video effects to be used by Windows Movie Maker on a computer that is running Windows XP. When you try to run Windows Movie Maker, the application crashes.
CAUSE
This problem occurs because the maximum number of video transitions or video effects that Windows Movie Maker can handle is set to 100. This results in a crash in the qedit.dll module of Windows Movie Maker.
RESOLUTION

Update information

The following files are available for download from the Microsoft Download Center:
Microsoft Windows XP Arabic version
DownloadDownload the WindowsXP-KB969395-x86-ARA.exe package now.
Microsoft Windows XP Czech version
DownloadDownload the WindowsXP-KB969395-x86-CSY.exe package now.
Microsoft Windows XP Danish version
DownloadDownload the WindowsXP-KB969395-x86-DAN.exe package now.
Microsoft Windows XP German version
DownloadDownload the WindowsXP-KB969395-x86-DEU.exe package now.
Microsoft Windows XP Greek version
DownloadDownload the WindowsXP-KB969395-x86-ELL.exe package now.
Microsoft Windows XP English version
DownloadDownload the WindowsXP-KB969395-x86-ENU.exe package now.
Microsoft Windows XP Spanish version
DownloadDownload the WindowsXP-KB969395-x86-ESN.exe package now.
Microsoft Windows XP Finnish version
DownloadDownload the WindowsXP-KB969395-x86-FIN.exe package now.
Microsoft Windows XP French version
DownloadDownload the WindowsXP-KB969395-x86-FRA.exe package now.
Microsoft Windows XP Hebrew version
DownloadDownload the WindowsXP-KB969395-x86-HEB.exe package now.
Microsoft Windows XP Hungarian version
DownloadDownload the WindowsXP-KB969395-x86-HUN.exe package now.
Microsoft Windows XP Italian version
DownloadDownload the WindowsXP-KB969395-x86-ITA.exe package now.
Microsoft Windows XP Japanese version
DownloadDownload the WindowsXP-KB969395-x86-JPN.exe package now.
Microsoft Windows XP Korean version
DownloadDownload the WindowsXP-KB969395-x86-KOR.exe package now.
Microsoft Windows XP Dutch version
DownloadDownload the WindowsXP-KB969395-x86-NLD.exe package now.
Microsoft Windows XP Norwegian version
DownloadDownload the WindowsXP-KB969395-x86-NOR.exe package now.
Microsoft Windows XP Polish version
DownloadDownload the WindowsXP-KB969395-x86-PLK.exe package now.
Microsoft Windows XP Portuguese Brazilian version
DownloadDownload the WindowsXP-KB969395-x86-PTB.exe package now.
Microsoft Windows XP Portuguese version
DownloadDownload the WindowsXP-KB969395-x86-PTG.exe package now.
Microsoft Windows XP Russian version
DownloadDownload the WindowsXP-KB969395-x86-RUS.exe package now.
Microsoft Windows XP Swedish version
DownloadDownload the WindowsXP-KB969395-x86-SVE.exe package now.
Microsoft Windows XP Turkish version
DownloadDownload the WindowsXP-KB969395-x86-TRK.exe package now.
Microsoft Windows XP Chinese Simplified version
DownloadDownload the WindowsXP-KB969395-x86-CHS.exe package now.
Microsoft Windows XP Chinese Traditional version
DownloadDownload the WindowsXP-KB969395-x86-CHT.exe package now.

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Windows XP Service Pack 3 (SP3) installed to apply this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix if the qedit.dll module is in use.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Qedit.dll6.5.2600 .5783562,17624-Mar-200919:07x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
After you install this hotfix, the maximum number of video transitions or video effects is raised to 200.
Properties

Article ID: 969395 - Last Review: 06/18/2009 10:05:24 - Revision: 1.0

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

  • kbhotfixserver kbexpertiseadvanced kbqfe kbsurveynew KB969395
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