Description of the Word 2007 hotfix package (Word.msp): April 30, 2009

This article has been archived. It is offered "as is" and will no longer be updated.
This article describes the Microsoft Office Word 2007 issues that are fixed in the hotfix package that is dated April 30, 2009.

Issues that this hotfix package fixes

  • You use ink tools to review and comment a Word 2007 document. You save and close the document. After you reopen the document, you notice that the ink is no longer in the same position.

    Note The ink always moves toward the right side and downward.
  • When you run a Microsoft Visual Basic for Applications (VBA) macro that accesses the Range.Font object in a Word document, the macro performance is slow.
  • In Word 2007, custom toolbars and buttons are not displayed on the Add-Ins tab. This issue occurs when the document is based on a template from an earlier version of Word.
  • When you open an OLE object that contains macros in Word 2007, you do not receive a macro warning message. The macros that are stored in the OLE object are disabled without notification.
  • If the default Word template (Normal.dotm) contains a content control, and you create a new document by right-clicking the desktop and then clicking Microsoft Office Word Document, Word 2007 crashes when you open this document.
  • You receive a "Cannot send this item" error message when you try to forward an HTML e-mail message.
  • Outlook 2007 may crash when you drag an image file to a new e-mail message window that is behind the main Outlook window.
  • In Word 2007, you edit a document when the Track Changes feature is enabled. Then, you click E-mail as PDF attachment to send the document as a .pdf file. In this scenario, markups are not displayed in the .pdf file.
  • In Word 2007, the wdVerticalPositionRelativeToPage property does not return the correct results after the second page.
  • 968270 Description of the Word 2007 hotfix package: February 27, 2009
  • 970154 A delay occurs before you are prompted to update the links when you try to open a Word document that contains many links to Office Excel charts in Word 2007
  • 969691 After you update the table of contents (TOC) in a Word 2007 document, the page numbers in the TOC are displayed incorrectly

Known issue

After you install this hotfix, when you save a document that contains document variables in the Word 2007 (.docx) format, the document variables change unexpectedly. To resolve this issue, install the hotfix that is described in KB 970942. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970942 Description of the Word 2007 hotfix package (Word.msp, Wordconv.msp): June 30, 2009
More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have 2007 Microsoft Office suite Service Pack 1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Word.mspNot Applicable9,013,76024-Apr-200912:54Not Applicable
Word.msp information
File nameFile versionFile sizeDateTimePlatform
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
macro-enabled document .docm ole legacy
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 969415 - Last Review: 01/16/2015 18:10:38 - Revision: 1.0

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