Some notes are not synchronized as expected when you go offline in Microsoft Dynamics CRM for Microsoft Office Outlook

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you go offline in the Microsoft Dynamics CRM for Microsoft Office Outlook, some notes are not synchronized to the offline database as expected. Therefore, sometimes, you cannot download the notes when you download some records that contain the notes from the Microsoft Dynamics CRM 4.0 server.
Resolution
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
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Properties

Article ID: 969776 - Last Review: 01/16/2015 03:53:16 - Revision: 2.0

  • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM for Microsoft Office Outlook
  • kbnosurvey kbarchive kbfix kbautohotfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB969776
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