Description of Update Rollup 3 for Hosted Messaging and Collaboration 4.5

This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft has released an update that is dated April 1, 2009. This update fixes issues in the following components in Microsoft Solution for Hosted Messaging and Collaboration (HMC) 4.5:
  • Active Directory Provider
  • Hosted Active Directory Namespace
  • Hosted Active Directory Web Service
  • Exchange 2007 Provider
  • Exchange 2007 Resource Manager
  • Exchange 2007 OAB Resource Manager Namespace
  • Exchange 2007 OAB Resource Manager Web Service
  • Hosted Email 2007 Namespace
  • Hosted Email 2007 Web Service
  • Managed Email 2007 Namespace
  • Managed Email 2007 Web Service
  • Unified Messaging 2007 Provider
  • Managed Unified Messaging 2007 Namespace
  • File System Provider
  • DNS Provider
  • DNS Client
Additionally, this update also includes the following components:
  • RPCHttpConfigTool
  • pwdb40ssis
  • CategorizerOverrideAgent
  • SmtpDomainCacheTask
  • CheckFolderGroupsAndRMByPlan
  • MPS Resource Manager Database Function Update build (KB959196.msi)
This article describes the following items about the update rollup:
  • The issues that the update rollup fixes.
  • The prerequisites for installing the update rollup.
  • Whether you must restart the computer after you install the update rollup.
  • Whether the update rollup is replaced by any other update rollup.
  • Whether you must make any registry changes.
  • The files that the update rollup contains.

Issues that the update rollup fixes

This update rollup fixes the following issues:
  • 957584 Description of Update Rollup 2 for Hosted Messaging and Collaboration 4.5
  • 970253 The operation may fail if you try to move a Consumer user in Hosted Messaging and Collaboration (HMC) 4.5 from one mailbox store to another
This update rollup fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you create a Public folder, useDatabaseQuotaDefaults is automatically set to true.
  • Exchange 2007 Resource Manager::DeallocateConsumerUserMailbox did not flush all candidates in HMC 4.5
More information

Update rollup information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


  • Hosted Messaging and Collaboration version 4.5 must be installed before you apply this update.
  • The logon user should be a member of the Domain Admins Group.
  • The HMC Deployment Tool must be installed on the first Microsoft Provisioning Server (MPS) Engine server.

Restart requirement

You do not have to restart the computer after you apply this update rollup.

Hotfix replacement information

This update does not replace a previously released update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

This update rollup may not contain all the files that you must have to fully update a product to the latest build. This update rollup contains only the files that you must have to correct the issues that are listed in this article.

The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Rpchttpconfigtool.msiNot Applicable412,67201-Apr-200923:15Not Applicable
Adcollector.msiNot Applicable419,32801-Apr-200923:15Not Applicable
Pwdb40ssis.msiNot Applicable273,40801-Apr-200923:15Not Applicable
Categorizeroverrideagent-x64.msiNot Applicable373,76001-Apr-200923:15Not Applicable
Checkfoldergroupsandrmbyplan.msiNot Applicable384,51201-Apr-200923:15Not Applicable
Kb959196.msiNot Applicable756,22401-Apr-200923:15Not Applicable
Smtpdomaincachetask-x64.msiNot Applicable369,66401-Apr-200923:15Not Applicable
Exchange2007oabresourcemanagerns.msiNot Applicable253,95201-Apr-200923:15Not Applicable
Exchange2007resourcemanagerns.msiNot Applicable299,52001-Apr-200923:15Not Applicable
Hostedactivedirectoryns.msiNot Applicable264,19201-Apr-200923:15Not Applicable
Hostedemail2007ns.msiNot Applicable349,18401-Apr-200923:15Not Applicable
Managedemail2007ns.msiNot Applicable316,41601-Apr-200923:15Not Applicable
Managedunifiedmessaging2007ns.msiNot Applicable247,80801-Apr-200923:15Not Applicable
Activedirectoryprovider.msiNot Applicable364,03201-Apr-200923:15Not Applicable
Blockrmoprovider.msiNot Applicable270,84801-Apr-200923:15Not Applicable
Corermoprovider.msiNot Applicable360,44801-Apr-200923:15Not Applicable
Exchange2007provider.msiNot Applicable537,60001-Apr-200923:15Not Applicable
Filesystemprovider.msiNot Applicable395,26401-Apr-200923:15Not Applicable
Unifiedmessaging2007provider.msiNot Applicable251,39201-Apr-200923:15Not Applicable
Dnsclient.msiNot Applicable681,98401-Apr-200923:15Not Applicable
Dnsprovider.msiNot Applicable356,86401-Apr-200923:15Not Applicable
Exchange2007oabresourcemanagerws.msiNot Applicable445,44001-Apr-200923:15Not Applicable
Exchange2007resourcemanagerws.msiNot Applicable467,96801-Apr-200923:15Not Applicable
Hostedactivedirectoryws.msiNot Applicable475,64801-Apr-200923:15Not Applicable
Hostedemail2007ws.msiNot Applicable530,43201-Apr-200923:15Not Applicable
Managedemail2007ws.msiNot Applicable524,80001-Apr-200923:15Not Applicable

Installation information

To install this update rollup, follow these steps:
  1. Disable and shut down the provisioning engine on all MPS engine servers (MPS0n).
  2. Log on to the first MPS server (MPS01) as a member of the Domain Admins Group. Start the MPS Deployment Tool, and then uninstall the following components:
    • File System Provider
    • Exchange 2007 Hosted Email
    • Exchange 2007 OAB Resource Manager
    • Exchange 2007 Provider
    • Hosted Email 2007 Web Service
    • Exchange 2007 RM Web Service
    If you have not previously installed Update Rollup 2, you must also uninstall the following components:
    • Active Directory Provider
    • BlockModelRMO
    • CoreRMO
    • DNS Provider
    • Hosted Active Directory
    • Exchange 2007 Managed Email
    • Exchange 2007 Managed Unified Messaging
    • Exchange 2007 Unified Messaging Provider
    • Exchange 2007 OAB RM Web Service
    • Hosted Active Directory Web Service
    • Managed Email 2007 Web Service
  3. Extract the HMC 4.5 Rollup pack on the MPS server to a temporary location. For example, extract it to the following location:
  4. Copy the following MSI files from the C:\Temp\HMC45RollupPackage2 folder to the C:\MSIShare\ folder after you back up or rename the files that they will replace:
    • FileSystemProvider.msi
    • Exchange2007ResourceManagerNS.msi
    • Exchange2007ResourceManagerWS.msi
    • HostedEmail2007NS.msi
    • HostedEmail2007WS.msi
    • Exchange2007Provider.msi
    If you have not previously installed Update Rollup 2, you must also backup and replace the following files:
    • ActiveDirectoryProvider.msi
    • BlockRMOProvider.msi
    • CoreRMOProvider.msi
    • DNSProvider.msi
    • Exchange2007OabResourceManagerNS.msi
    • Exchange2007OabResourceManagerWS.msi
    • HostedActiveDirectoryNS.msi
    • HostedActiveDirectoryWS.msi
    • ManagedEmail2007NS.msi
    • ManagedEmail2007WS.msi
    • ManagedUnifiedMessaging2007NS.msi
    • UnifiedMessaging2007Provider.msi
  5. Use the Deployment Tool to reinstall these components.
  6. Enable and start the Provisioning Engine on each MPS server.
  7. In the Deployment Tool, expand Hosted Exchange, expand Exchange Provisioning Configuration, right-click the following nodes, and then execute the Initialize commands:
    • Exchange 2007 OAB Resource Manager
    • Hosted Email 2007
    • Managed Email 2007
  8. Click Start Deployment.
  9. Restart IIS on each MPS Web services server.

    Important If you have previously installed Update Rollup 2, your installation of Upgrade Rollup 3 is now finished. If you have not previously installed Update Rollup 2, you must also complete steps 10 through 16.
  10. Log on to PROV01 as the Domain Administrator, and then follow these steps:
    1. Back up any files that you have customized in the following folder:
      %Program Files%\Microsoft Hosting\Provisioning\RPCHTTPConfig
    2. Use Add or Remove Programs to remove the RPCHttpConfigTool, and then install the version from the update.
    3. Reapply your customizations.
    4. Follow the instructions in the "Deploy the RPC over HTTP Client Configuration Web Site" section in the HMC 4.5 Deployment guide to install the RPCHttpConfigTool.msi component. For more information about how to deploy the RPC over the HTTP Client Configuration Web site, visit the following Web site:
  11. On OMSQL01, copy the Pwdb40ssis.msi file from the update, and then run it two times to remove the earlier version and to install the new one. Run DTSInstall to install the new package. For more information about how to update the Performance Warehouse Database, visit the following Web site:
  12. Run the DNSClient.msi from the update two times to remove the earlier version and to install the new one. Follow the instructions in the "Deploy the MPS DNS Client" section in the RTM HMC 4.5 Deployment Guide to install the DNSClient.msi component. For more information about how to deploy the MPS DNS Client, visit the following Web site:
  13. Install and then configure the Out of Office agent that includes the following two utilities:
    • Categorizer Override Agent: This is a transport agent that overrides the categorizer behavior on the Hub Transport servers.
    • SMTP Domain Cache Task: This is a scheduled task that generates cache files so that the categorizer override agent can filter the OOF messages.
    Note To support multi-tenant capable Out of Office functionality for tenants among different organizations within the same domain, you must install the OOF agent on all Exchange Hub Transport servers. The Exchange Transport service must be restarted for the installation of Categorizer Override Agent.

    For more information about how to install and configure the OOF agent, visit the following Microsoft Web site: To remove the existing CategorizerOverrideAgent, follow these steps:
    1. On EXHUB01, open the CategorizerOverrideAgent.dll.config file from the CategorizerOverrideAgent directory, and note the Cache Refresh Time.

      Note By default, the CategorizerOverrideAgent.dll.config file is located in the following folder:
      C:\Program Files\Microsoft\Exchange Server\TransportRoles\Agents\CategorizerOverrideAgent
    2. Run the following command to uninstall the performance counters and event sender:
      %WINDIR%\Microsoft.NET\Framework\v2.0.50727\InstallUtil.exe CategorizerOverrideAgent.dll
    3. Open the Exchange Management Shell, and then disable and uninstall the TransportAgent.
    4. In Add or Remove Programs, remove the CategorizerOverrideAgent.
    5. Open regedit, and then remove the "Categorizer Override Agent" subkey under the following:
    To remove the existing version of the SMTPDomainCacheTask, follow these steps:
    1. Make a backup copy of SMTPDomainCacheTask.exe.config file from the following folder:
      %PROGRAM FILES%\Microsoft Hosting\Provisioning\SmtpDomainCacheTask
    2. Remove SmtpDomainCacheTask by using Add or Remove Programs.
  14. Reinstall the Active Directory Data Collection Tool. For more information, see the Deployment Guide. To do this, visit the following Microsoft Web site:
  15. If you have upgraded from Hosted Messaging and Collaboration 4.0, install and run the following utility. This utility makes sure that groups and resources are consistent throughout an organization. To do this, follow these steps:
    1. Copy the CheckFolderGroupsAndRMByPlan.msi to a location on the MPS engine server (MPS01).
    2. Run the CheckFolderGroupsAndRMByPlan.msi file.
    3. Locate the CheckFolderGroupsAndRMByPlan.exe.config file in the following folder:
      %program files%\Microsoft Hosting\Provisioning\CheckFolderGroupsAndRMByPlan
      Remove the file's read-only property, and then edit the file to point to the SQL server location of the ResourceManager and PlanManager databases (MPSSQL01).
    4. Open a command prompt, and run the CheckFolderGroupsAndRMByPlan.exe file.
  16. On the MPSSQL server or servers, run the KB959196.msi file to install the MPS Resource manager Database Function Update tool.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the Microsoft Solution for Windows-based Hosting version 4.5, visit the following Web site:

Article ID: 969820 - Last Review: 10/25/2013 22:59:00 - Revision: 3.0

Microsoft Solution for Hosted Messaging and Collaboration 4.5

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