describes the Office Communications Server 2007 R2 issues that are fixed in the
Office Communications Server 2007 R2 update package that is dated July
This article describes the following items about the update package:
- The issues that the update package fixes.
- The prerequisites for installing the update
- Whether you must restart the computer after you install
the update package.
- Whether the update package is replaced by any other
- Whether you must make any registry changes.
- The files that the update package contains.
Issues that this update package fixes
This update package fixes the following issues:
A computer that is running Office Communications Server 2007 R2, Audio/Video Conferencing Edge Server crashes when it tries to process a Relay NAT message
Two users unexpectedly join the same conference when they try to join separate conferences in Office Communications Server 2007 R2
Error message when a SIP message request is sent from a federated partner in Communications Server 2007 R2: “500: Server Internal Error”
When Office Communications Server 2007 R2 routes a voice mail call to an Exchange Server 2007 Unified Messaging server, the corresponding invitation message does not indicate that the request originates from Office Communications Server
The delegate permissions feature in Office Communicator 2007 R2 is unavailable to non-unified communications users
No name appears in Communicator 2007 R2 when a Private Branch Exchange telephone user calls a Communications Server 2007 R2 user
This cumulative update also includes the following previously
- The license expiration date for Office Communications
Server (OCS) 2007 R2 Evaluation Edition was calculated incorrectly. This causes
OCS 2007 R2 Evaluation Edition to expire on July 13, 2009. This update fixes
the license expiration date calculation for the OCS 2007 R2 Evaluation Edition.
By downloading this update, the expiration date will be based correctly on the
installation date of the server.
- Earlier updates of OCS 2007 R2 required Microsoft Message
Queuing (also known as MSMQ) to be installed on OCS 2007 R2 Enterprise Edition
Distributed – Front End or the OCS 2007 R2 Standard Edition. This update
removes that requirement.
- The RTC Media Relay driver in OCS Edge Server has also
been updated this update.
You cannot forward a call between federated users in Communications Server 2007 R2
The Communications Server 2007 R2 - A/V Edge Authentication Server does not recognize a token request if the locale for RTCProxyService is not en-US/409
Communications Server 2007 R2 performance counters are missing in Performance Monitor
Communications Server 2007 does not detect the changes when Unified Messaging dial plans or UM servers are added
cumulative update, together with update 969695 and update 969696, fixes the
971628Note To resolve this issue, you have to apply update 969696, update
969695 and update 969821.
When a delegate on behalf of a manager tries to use the Conferencing Add-in for Outlook to schedule a live meeting or to schedule a conference, the delegate's information instead of manager's information displays in the conferencing request unexpectedly
For more information, click the following article number to view
the article in the Microsoft Knowledge Base:
Description of the update for the Communicator 2007 R2: July 2009
Description of the update for Live Meeting Conferencing Add-in for Outlook: July 2009
Update package information
following file is available for download from the Microsoft Download
Download the Server.msp package now.
Collapse this imageExpand this image
Release Date: July 2009
For more information about
how to download Microsoft support files, click the following article number to
view the article in the Microsoft Knowledge Base:
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help prevent
any unauthorized changes to the file.
By Contacting Microsoft Support
The fixes in the update for Office Communications Server 2007 R2
require you to install update package for Office Communications Server 2007
R2 database KB 969834.
information, click the following article number to view the article in the
Microsoft Knowledge Base:
Description of the update package for Communications Server 2007 R2, database: July 2009
You are prompted to restart your computer after you install
this update package. Note
You do not have restart after you uninstall the update package.
Hotfix replacement information
This hotfix package replaces hotfix package 972041.
To use one of the update packages in this package, you do not have to make any changes to the registry.
Update package installation information
To install this update package, install the
OCS2007-KB969821-amd64-Server.msp package on the following computers:
- Office Communications Server 2007 R2– Standard Edition
- Office Communications Server 2007 R2– Enterprise Edition
- Office Communications Server 2007 R2 – Enterprise Edition
Distributed – Front End
- Office Communications Server 2007 R2 – Edge Server
Because this update package updates the RTC Media Relay driver,
you may have to intervene in the installation of this update on OCS 2007 R2 –
Edge Server. If you install this update to by using Microsoft Update on a
computer that is running Windows Server 2008 or if you manually install this
update on other Windows operating systems, you will receive the following
Would you like to install this device software?
Always trust software from "Microsoft Corporation".
[Install] [Don't Install]
You should only install driver software from publishers you trust. How can I decide which device software is safe to install?
You should select Install
. Additionally, if you
check Always trust content from Microsoft Corporation
will not receive this prompt again.
To remove this update package, use the Add or Remove
feature in Control Panel. Note
When you uninstall this update, Office Communications Server
Monitoring Agent (RTCQmsAgent) is stopped. However, you must manually restart
RTCQmsAgent after you uninstall this update. Note
You cannot uninstall the RTC Media Relay driver. All other
binaries that are installed by the update will be rolled back to the previous
version when you uninstall this update. However, the RTC Media Relay driver
(RTCMRDRV.sys) in %windir%\system32\drivers is not rolled back.
Additionally, when you try to uninstall the update package, you may
be prompted for the source CD. If you are prompted for the source CD, insert
the source CD, or provide the path of the location of the source files.
This hotfix may not
contain all the files that you must have to fully update a product to the
latest build. This hotfix contains only the files that you must have to correct
the issues that are listed in this article.
After the update is installed, the global version of
this update has the file attributes, or a later version of the file attributes,
that are listed in the following table:
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|File name||File version||File
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 969821 - Last Review: January 16, 2015 - Revision: 3.0
- Microsoft Office Communications Server 2007 R2 Standard Edition
- Microsoft Office Communications Server 2007 R2 Enterprise Edition
|kbnosurvey kbarchive kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbhotfixserver KB969821|