Update package information
The following file is available for download from the Microsoft Download Center:Download the Server.msp package now.
Release Date: July 2009
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The fixes in the update for Office Communications Server 2007 R2 require you to install update package for Office Communications Server 2007 R2 database KB 969834.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the update package for Communications Server 2007 R2, database: July 2009
You are prompted to restart your computer after you install this update package. Note
You do not have restart after you uninstall the update package.
Hotfix replacement information
This hotfix package replaces hotfix package 972041.
To use one of the update packages in this package, you do not have to make any changes to the registry.
Update package installation information
To install this update package, install the OCS2007-KB969821-amd64-Server.msp package on the following computers:
- Office Communications Server 2007 R2– Standard Edition Server
- Office Communications Server 2007 R2– Enterprise Edition Consolidated
- Office Communications Server 2007 R2 – Enterprise Edition Distributed – Front End
- Office Communications Server 2007 R2 – Edge Server
Because this update package updates the RTC Media Relay driver, you may have to intervene in the installation of this update on OCS 2007 R2 – Edge Server. If you install this update to by using Microsoft Update on a computer that is running Windows Server 2008 or if you manually install this update on other Windows operating systems, you will receive the following prompt:
Windows SecurityWould you like to install this device software?Always trust software from "Microsoft Corporation". [Install] [Don't Install]You should only install driver software from publishers you trust. How can I decide which device software is safe to install?
You should select Install
. Additionally, if you check Always trust content from Microsoft Corporation
, you will not receive this prompt again.
To remove this update package, use the Add or Remove Programs
feature in Control Panel. Note
When you uninstall this update, Office Communications Server Monitoring Agent (RTCQmsAgent) is stopped. However, you must manually restart RTCQmsAgent after you uninstall this update. Note
You cannot uninstall the RTC Media Relay driver. All other binaries that are installed by the update will be rolled back to the previous version when you uninstall this update. However, the RTC Media Relay driver (RTCMRDRV.sys) in %windir%\system32\drivers is not rolled back.
Additionally, when you try to uninstall the update package, you may be prompted for the source CD. If you are prompted for the source CD, insert the source CD, or provide the path of the location of the source files.
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:
|File name||File version||File size||Date||Time||Platform|