You are currently offline, waiting for your internet to reconnect

Stop error message when you try to put a Windows Vista-based computer or a Windows Server 2008-based computer into hibernation: "STOP: 0x000000A0 (0x00000009, 0xc000009a, 0x00000000, 0x00000000) INTERNAL_POWER_ERROR (a0)"

This article has been archived. It is offered "as is" and will no longer be updated.
When you try put a Windows Vista x86-based computer or a Windows Server 2008 x86-based computer into hibernation, you receive the following Stop error:
Bugcheck code STOP: 0x000000A0 INTERNAL_POWER_ERROR (a0) The power policy manager experienced a fatal error.Arguments Arg1: 00000009,  A fatal error occurred while preparing the hibernate file. Arg2: c000009a, Status Code: STATUS_INSUFFICIENT_RESOURCES. Virtual memory cannot be allocatedArg3:  00000000, Mirroring phase Arg4:  00000000
Note If arguments one and two in the error message that you receive do not match the arguments in this error message, it is likely that you are experiencing a different issue.
This issue occurs when the virtual memory becomes fragmentized on a computer that is running an x86 version of Windows Vista or an x86 version of Windows Server 2008. When a user puts the computer into hibernation by using physical memory, a large, contiguous virtual address space is required. Because of virtual memory fragmentation, and also because of the 32-bit architectural limitation, the request for a large, contiguous virtual address space can fail. That failure causes Stop error 0xA0.
Microsoft is aware that this problem exists on x86 versions of Windows Vista Service Pack 1 (SP1) and Windows Vista Service Pack 2 (SP2). Currently there are no solutions to this problem.

The problem does not occur on x64 versions of Windows Vista SP1 and Windows Vista SP2.

Article ID: 969853 - Last Review: 01/16/2015 11:16:37 - Revision: 3.0

Windows Server 2008 Datacenter, Windows Server 2008 Enterprise, Windows Server 2008 Standard, Windows Web Server 2008, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Starter, Windows Vista Ultimate, Windows Server 2008 Service Pack 2, Windows Vista Service Pack 2

  • kbnosurvey kbarchive kbbug kbexpertiseadvanced kbsurveynew kbtshoot KB969853