The Store.exe process crashes when you use a WebDAV application to connect to Exchange Server 2007 Service Pack 1

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Symptoms
When you use a third-party application that connects to Exchange Server 2007 Service Pack 1 (SP1) by using the WebDAV protocol, the Store.exe process crashes on the Exchange Server 2007 SP1-based server. Additionally, the following events are logged when the issue occurs.
Event Type:	ErrorEvent Source:	MSExchange CommonEvent Category:	General Event ID:	4999Description:Watson report about to be sent to dw20.exe for process id: xxxx, with parameters: E12N, c-rtl-AMD64, <version>, store.exe, store.exe, 4cd994, c0000005, 74a7, <version>.  ErrorReportingEnabled: False
Event Type:	ErrorEvent Source:	MSExchange CommonEvent Category:	General Event ID:	4999Description:Watson report about to be sent to dw20.exe for process id: xxxx, with parameters: E12N, c-rtl-AMD64, <version>, store.exe,  EXOLEDB.DLL, d0e21, c0000005, 40a5, <version>.  ErrorReportingEnabled: False
Event Type:	ErrorEvent Source:	Application ErrorEvent Category:	(100)Event ID:	1000Description:Faulting application store.exe, version <version>, faulting module exoledb.dll, version <version>, fault address <address>
Resolution
To resolve this problem, install Update Rollup 9 for Exchange 2007 Service Pack 1. For more information about Update Rollup 9 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 970028 - Last Review: 01/16/2015 03:54:13 - Revision: 2.0

  • Microsoft Exchange Server 2007 Service Pack 1
  • kbnosurvey kbarchive kbqfe kbfix kbexpertiseinter kbsurveynew KB970028
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