On a server that is running Microsoft Exchange Server 2007 and that has the mailbox server role installed, you receive the following error message:
PKM executable encountered a problem and needed to close
Additionally, the following error events are logged to the Event log:
Event Type: Error Event Source: MSFTESQL-Exchange Event Category: MSFTESQL Service Event ID: 1053 Description: The system exception c0000005 was raised at <address>.
Event ID : 4999 Event Category : None Event Source : MSExchange Common Event Type : Error Description: Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-RTL-AMD64, <version>, ExMSFTE, M.E.StoreProvider, M.M.ExRpcAdmin.CiGetEntryIdFromDocumentId, M.Mapi.MapiExceptionNotFound, c279, <version>. ErrorReportingEnabled: False
Event ID : 64773 Event Category : None Event Source : MSFTESQL-Exchange Event Type : Error Description: The filter daemon process MSFTEFD exited unexpectedly because of document <ID>. Batch Id: xx Locale Id: xx Property Id: xx
Event ID : 1053 Event Category : None Event Source : MSFTESQL-Exchange Event Type : Error Description: The system exception c000010a was raised at <Address>.
Exchange Server 2007 uses the Msfte.dll component in Microsoft SQL Server 2005 to create an index. Certain messages that include certain attachments cause the exceptions that are mentioned in the "Symptoms" section.
To resolve this problem, install Exchange 2007 Service Pack 2.
To obtain the Exchange 2007 SP2 package, visit the following Microsoft Web site: