Article ID: 970687 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
In an Exchange Server 2007 environment, the store process encounters a corrupted HTML message in the target folder, and then it returns an “ecCorruptData-MAPI_E_CORRUPT_DATA" message. In this scenario on a client such as Microsoft Office Outlook, fewer search results than expected or no search results are returned from the server.
Note You expect the store process to log an error and then continue to search rest of the folder in this scenario.
To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1.
For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007After you install the hotfix, an error that resembles the following will be logged for the corrupted message:
Then, the search operation continues.
Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9877 Description Corrupt Message detected during searching. Fid = <Folder ID> ; Mid = <Message ID> ; Some or all properties of this message will not be searched correctly.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 970687 - Last Review: January 16, 2015 - Revision: 2.1