Description of the Communicator 2007 R2 hotfix rollup package: May 2009

This article describes the Microsoft Office Communicator 2007 R2 issues that are fixed in the Office Communicator 2007 R2 hotfix rollup package that is dated May 2009.
This article describes the following items about the update package:
  • The issues that the update package fixes.
  • The prerequisites for installing the update package.
  • Whether you must restart the computer after you install the update package.
  • Whether the update package is replaced by any other update package.
  • Whether you must make any registry changes.
  • The files that the update package contains.

Issue that this update package fixes

This cumulative update fixes the following issue:
  • 971078 An Automatic Update download is not initiated on a computer that is running Office Communicator 2007 R2 build 3.5.6907.9
This cumulative update also includes the following previously released updates:
  • 968504 Description of the Communicator 2007 R2 update for Microsoft Online Services
  • 968623 You experience one-way audio when LG-Nortel IP8540 or Polycom CX700 phones are used in an Audio Video call on Windows XP
  • 968624 Error events occur when you disconnect a computer that is running Communicator 2007 R2 from the network: "Event ID: 3" or "Event ID: 7"
  • 968625 Description of a hotfix that applies the initial changes for the integration of Office Communicator 2007 R2 and the next version of Office after the Office 2007 release
  • 968628 Communicator 2007 R2 stores the Actual Remote Number (The number that is dialed) for outgoing calls to a remote party
  • 968631 The font in the Conversation window is very small when you run Office Communicator 2007 R2 on a Windows Vista-based computer that has high DPI (120 DPI) with Internet Explorer 8 installed
  • 968632 You cannot click the password field and enter a password when you sign in to Office Communicator 2007 R2
  • 968634 Description of Office Communicator 2007 R2 update to support Polycom roundtable devices
  • 968690 In Office Communicator 2007 R2, User A gets a failure-to-deliver message after sending an IM to User B even though User B receives the message
More information

Update package information

The following file is available for download from the Microsoft Download Center:

DownloadDownload the Communicator.msp package now.

Release Date: May 2009

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


There are no prerequisites for installing this update package.

Restart requirement

You may have to restart the computer if certain dependencies of Office Communicator are still running when the update is applied. For example, you may have to restart the computer if you have Outlook or Office Communicator 2007 R2 running when the update is applied.

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File nameFile versionFile sizeDateTimePlatform
Privacypolicy.rtfNot Applicable212-May-200908:56Not Applicable
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 971083 - Last Review: 06/21/2014 12:58:00 - Revision: 2.0

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