Article ID: 971677 - View products that this article applies to.
Issue 1Consider the following scenario:
The server encountered an error while configuring hard disk on VMName.
Failed to add device 'Microsoft Virtual Hard Disk'.
Cannot open attachment '<DirectoryName>\Filename.vhd'. Error: 'The file or directory is corrupted and unreadable.'
Cannot get information for attachment '<DirectoryName>\Filename.vhd'.
Issue 2Consider the following scenario:
The selected action could not be completed because the virtual machine is not in a state in which the action is valid.
This issue occurs because the Vhdparser.sys driver in Windows Server 2008 does not correctly handle a metadata value. This metadata value is used on differencing disks that are created on a server that is running Windows Server 2008 R2.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/? ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.
PrerequisitesTo apply this hotfix, your computer must be running one of the following operating systems:
Restart requirementYou must restart the computer after you apply this hotfix.
Registry informationYou do not have to make any change to the registry.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
For all supported x64-based versions of Windows Server 2008 SP2
Collapse this tableExpand this table
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 971677 - Last Review: October 7, 2011 - Revision: 2.0