The English version of Microsoft Dynamics GP 10.0 Service Pack 4 (SP4) is now available. This article contains information about how to obtain and install Microsoft Dynamics GP 10.0 SP4. This article also lists documented problems that are fixed in this service pack.
Service packs are cumulative. This means that the problems that are fixed in a service pack are also fixed in later service packs. For example, Microsoft Dynamics GP 10.0 SP4 contains all the fixes that are included in Microsoft Dynamics GP 10.0 Service Pack 1, in Microsoft Dynamics GP 10.0 Service Pack 2 and in Microsoft Dynamics GP 10.0 Service Pack 3. You do not have to install an earlier service pack before you install Microsoft Dynamics GP 10.0 SP4. For more information about the fixes that are included in this service pack and for installation information that is not included in this article, see the Installation Guide that is included with the service pack.
Problems that are resolved in this service pack
The following problems are resolved in Microsoft Dynamics GP 10.0 SP4.Note
Microsoft Dynamics GP 10.0 SP4 also resolves the problems that are described in the "Fix List" section of the Installation Guide.
|Collections Management||The initial print job fails when you send a print job to a printer for the first time in the Collections Management Print Selection window.|
|Collections Management||When you transfer the details of one note to another note in Collections Management, the first note shows a negative action amount.|
|Bank Management||You cannot drill back on journal entries after you install a new service pack for Microsoft Dynamics GP. This problem occurs if the following conditions are true:|
1. You have Cashbook Bank Management installed.
2. You specify English (United Kingdom) in your computer'sregional settings.
|System Manager||After you install a service path, the location of the OLE Notes files in the Dex.ini file changes from the Universal Naming Convention (UNC) path to the path “C:\Program Files\Microsoft Dynamics\GP\Data\Notes.”|
|Electronic Funds Transfer for Payables Management and Receivables Management||Microsoft Dynamics GP 10.0 Service Pack 4 supports the new format changes for the International ACH transaction (IAT) ACH and the new format changes of the file specification for the Royal Bank of Canada. Click the following link to view more information about the changes:|
Service pack information
For more information about how to obtain Microsoft Dynamics GP service packs, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain service packs for Microsoft Dynamics GP and for Microsoft Business Solutions - Great Plains
If you have questions about the service pack installation, contact Technical Support for Microsoft Dynamics. Log on to the Microsoft Dynamics Support Web site, and then enter a new support request. To do this, visit the following Microsoft Web site:
As the subcategory selection, click INSTALL-SQL
, or click INSTALL-MSDE
You can also contact Technical Support for Microsoft Dynamics by telephone at (888) 477-7877.
To download Microsoft Dynamics GP 10.0 SP4, visit one of the following Microsoft Web sites, depending on whether you are a partner or a customer:
Before you install a service pack, follow these steps:
- Perform a SQL Server database backup of all Microsoft Dynamics GP 10.0 databases.
- Back up all changed dictionary files. For example, back up the Reports.dic file and the Forms.dic file.
- Have all users exit Microsoft Dynamics GP 10.0.
You cannot remove this service pack.
No restart is required.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time
item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
|Microsoftdynamicsgp-kb971808-v10-enu.msp||Not Applicable||219,032,064||20-Aug-2009||11:20||Not Applicable|
For more information about how to install this service pack, see the 10.0SP4_Installation_Guide_ENUS.pdf file that is included in this service pack.