Article ID: 972196 - View products that this article applies to.
In Microsoft BizTalk Server 2006 or BizTalk Server 2009, a BizTalk host instance crashes and cannot restart. Additionally, an event that resembles the following is logged in the Application log:
Event ID: 5410: Description: An error occurred that requires the BizTalk service to terminate. The most common causes are the following: 1) An unexpected out of memory error. OR 2) An inability to connect or a loss of connectivity to one of the BizTalk databases. The service will shutdown and auto-restart in 1 minute. If the problematic database remains unavailable, this cycle will repeat. Error message: Arithmetic overflow error converting expression to data type int. Error source: BizTalk host name: BizTalkServerApplication Windows service name: BTSSvc$BizTalkServerApplication
The issue occurs because a column is defined incorrectly as the INT data type in a stored procedure of the BizTalkMsgBoxDB database. Therefore, when the number in this column exceeds the limit of the INT data type, an arithmetic overflow error occurs.
Note The upper limit of the INT data type is 2,147,483,647.
Cumulative updated informationFor BizTalk Server 2009, the hotfix that resolves this issue is included in Cumulative Update 1 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2429050/ )Cumulative update package 1 for BizTalk Server 2009
To resolve this problem, install the following hotfix. After you install this hotfix, the column in the stored procedure is defined as the BIGINT data type.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must have Microsoft BizTalk Server 2006 installed to apply this hotfix.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 972196 - Last Review: December 8, 2010 - Revision: 2.0