Search results randomly do not show the correct icons for Microsoft Office documents in SharePoint sites

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SYMPTOMS
When you run a search in a SharePoint site, the search results randomly do not show the correct icons for Microsoft Office documents or for user-defined document types in the Docicon.xml file. These documents are represented by the general HTML icon _layouts/images/html16.gif instead of the user-defined document type-specific icons. Running Iisreset.exe resolves the problem temporarily.
RESOLUTION
To resolve this issue, apply both of the following updates:
  • 970946 Description of the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts.msp): June 30, 2009
  • 970948 Description of the SharePoint Server 2007 Cumulative Update Server Hotfix Package (Coreserver.msp): June 30, 2009
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 972456 - Last Review: 01/16/2015 04:03:43 - Revision: 1.0

Microsoft Windows SharePoint Services 3.0, Microsoft Office SharePoint Server 2007

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