This article has been archived. It is offered "as is" and will no longer be updated.
This article applies to the following product:
Microsoft Office Communications Server 2007 R2 Group Chat Server
In some cases, a compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server. For example:
These events are suppressed during report intervals in which no coincident CHAT event is processed.
These events are reported inaccurately during report intervals in which a subset of servers in the Communications Server 2007 R2 Group Chat Server pool is restarted. However, other servers do not restart.
To resolve this issue, apply the following update:For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969819 Update for Office Communications Server 2007 R2, Group Chat Server and Group Chat Compliance Servers: July 2009