A compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server

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This article applies to the following product:
  • Microsoft Office Communications Server 2007 R2 Group Chat Server
SYMPTOMS
In some cases, a compliance server reports incomplete or inaccurate information about user JOIN and PART events in Microsoft Office Communications Server 2007 R2 Group Chat Server. For example:
  • These events are suppressed during report intervals in which no coincident CHAT event is processed.
  • These events are reported inaccurately during report intervals in which a subset of servers in the Communications Server 2007 R2 Group Chat Server pool is restarted. However, other servers do not restart.
RESOLUTION
To resolve this issue, apply the following update:For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969819 Update for Office Communications Server 2007 R2, Group Chat Server and Group Chat Compliance Servers: July 2009
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Article ID: 972951 - Last Review: 01/14/2015 14:45:18 - Revision: 1.0

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