When you start Microsoft FRx, when you log on to a company in Microsoft FRx, or when you set a company as the default company in Microsoft FRx, you receive the following error message:
Login failed for the 'company_name' company. Make sure the login ID and password are correct and verify the settings on the System Specific Information page in Company Information. FRX32.OFSIMain.Check OFSIConnection 91: Unable to create RDO environment. Please verify DSN information.
This problem occurs when one or more unregistered DLL files are present.
You will receive a message after the installation of each Microsoft FRx DLL file stating whether it either was registered successfully or it failed. Note the full path and file name of each file that does not register successfully.
Depending on the current service pack level of Microsoft FRx that you have installed, one or both of the following file names will be located. Double-click the file that matches the Microsoft FRx service pack level:
If you are using Microsoft FRx 6.7 Service Pack 2 (FRx 6.7.2013) or an earlier version of Microsoft FRx 6.7, double-click the FRxReg.exe file.
If you are using Microsoft FRx 6.7 Service Pack 3 (FRx 6.7.3073) or a later version of Microsoft FRx 6.7, double-click the FRxReg67.cmd file.
To manually register any files that did not register successfully, follow these steps.
Find the file by using Windows Explorer. The file should be located at the path that you noted in step 3.
Note If the file is not located at the path that you noted, you can copy the file from a working Microsoft FRx workstation.
Right-click the file, and then click Open With.
In the Open With dialog box, click Browse or Other, and locate the System32 folder. For Windows XP and Windows Vista, the default location of this folder is as follows:
For Windows Server 2003, the default location of this folder is as follows:
In the System32 folder, click the RegSvr32.exe file.
Click OK to close all the dialog boxes. You should receive a message that the file registered successfully.
Repeat steps 5a through 5e for each file whose successful registration was not confirmed in step 3.
Microsoft Business Solutions for Analytics–FRx 6.7 Desktop, Microsoft Dynamics GP 10.0, Microsoft Dynamics GP 9.0, Microsoft Dynamics SL 7.0, Microsoft Dynamics SL 6.5, Microsoft Dynamics AX 2009, Microsoft Dynamics AX 4.0, Microsoft Dynamics NAV 2009, Microsoft Dynamics NAV 5.0