Article ID: 974236 - View products that this article applies to.
An update rollup package is available that adds some basic support in Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) for clients that are running Windows Server 2008 R2 or Windows 7. This update addresses the following issues.
Issue 1Windows 7 clients and Configuration Manager clients that are running on Windows Server 2008 R2 cannot successfully assign to a native mode site and will be unmanaged.
Issue 2Configuration Manager clients that are running on Windows Server 2008 R2 and Windows 7 clients experience a crash with the SMS Agent Host service (CcmExec.exe) during the process of creating a pending Network Access Protection (NAP) statement of health (SoH). This can result in these clients having an unreliable value for their NAP health state.
When the NAP health state is sent to a NAP Network Policy Server, this can incorrectly result in compliant clients being unable to access network resources and noncompliant clients having unlimited network access.
Note For more information about the limits of the support that is provided by this update rollup package for clients that are running Windows Server 2008 R2 or Windows 7, visit the following Microsoft blog site:
To resolve these issues, install this update on all Configuration Manager 2007 SP1 site servers, and then deploy the package to all Windows Server 2008 R2 and Windows 7 clients.
Note If the site server is running in native mode, this update is not installed on Windows 7 or Windows Server 2008 R2 clients. Therefore, issue 1 occurs. You can work around the issue by using one of the following methods:
Update informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this update, you must have Configuration Manager 2007 Service Pack 1 installed.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Update replacement informationThis update does not replace any other updates.
File informationThe English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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Install KB974236 during a task sequenceFor operating system deployments, the KB974236 hotfix must be installed during a ConfigMgr 2007 OSD task sequence in the Setup Windows and ConfigMgr task. Otherwise, the problem will continue to occur while the task sequence is executed. Additionally, the Install Software task cannot be used to install the hotfix. Trying to do this will cause the ConfigMgr 2007 client service to stop, which will cause the task sequence to fail.
To install the KB974236 hotfix during a ConfigMgr 2007 OSD task sequence, use the PATCH= option that is described in the following Microsoft Knowledge Base article:
907423To install the KB974236 hotfix during a ConfigMgr 2007 OSD task sequence, follow these steps:
(https://support.microsoft.com/kb/907423/ )How to include an update in the initial installation of Systems Management Server 2003 Advanced Client
For more information about Configuration Manager site modes, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/library/bb680658.aspxFor more information about the Statement of Health (SoH) state, visit the following Microsoft TechNet Web site:
Article ID: 974236 - Last Review: October 7, 2011 - Revision: 8.0