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Read receipts are not related to sent messages when you use a draft message as a template to send e-mail messages in Outlook 2007

This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Office Outlook 2007, you copy a draft e-mail message from the Drafts folder and then paste the draft message into the Drafts folder or into another folder in the mailbox. In the draft message, you select the Request a Read Receipt check box to receive a notification when this message is read. Then, you use the draft message as a template to send e-mail messages. In this case, the read receipts that you receive are not exactly related to the sent messages.

For example, you send two e-mail messages that have different subjects and you request read receipts when these two messages are read. However, the subjects of the read receipts for these two messages that you receive are the same.
To resolve this problem, install the following hotfix package:
973404 Description of the Outlook 2007 hotfix package (Outlook-x-none.msp): August 25, 2009


This hotfix package only fixes the problem that occurs when the following two conditions are true:
  • You copy and then paste the draft e-mail message into the Drafts folder.
  • Outlook 2007 is connected to a computer that is running Microsoft Exchange Server 2007.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 974413 - Last Review: 01/16/2015 11:25:24 - Revision: 1.0

Microsoft Office Outlook 2007

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