RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
When you run or install applications on a Windows Server 2008 R2 computer running as a Server Core, you receive the following message:
"The subsystem needed to support the image type is not present"
The 32-bit subsystem support has been removed from the server, either manually or through an automated build process. This can be confirmed by running the following command:
dism /online /get-features /format:table
Examine the output and confirm the following:
ServerCore-WOW64 | Disabled
To enable the 32-bit subsystem:
1. Logon to the Server Core computer as an administrator.
Note: The feature name 'ServerCore-WOW64' is case sensitive.
3. Restart the computer when prompted.
Any applications that are compiled with 32-bit code will not run on Server Core when the 32-bit subsystem has been removed. This also include the installers of 64-bit applications, where the installer itself contains 32-bit code.
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