You are currently offline, waiting for your internet to reconnect

Your browser is out-of-date

You need to update your browser to use the site.

Update to the latest version of Internet Explorer

The EdgeTransport.exe process crashes intermittently on an Exchange Server 2007 server

SYMPTOMS
When the EdgeTransport.exe process crashes intermittently on a Microsoft Exchange Server 2007 server, the following events are logged in the Application log:


Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Description:
Watson report about to be sent to dw20.exe for process id: <process ID>, with parameters: E12, c-RTL-AMD64, <version number>, edgetransport, M.E.D.Storage, M.E.D.S.VAlarm.get_TimeSpan, System.InvalidCastException, 6816, <version number>. ErrorReportingEnabled: False



Source: MSExchangeTransport
Event ID: 10003
Task Category: PoisonMessage
Level: Error
Description:
The transport process failed during message processing with the following call stack: System.InvalidCastException: Specified cast is not valid. at Microsoft.Exchange.Data.Storage.VAlarm.get_TimeSpan() at Microsoft.Exchange.Data.Storage.VEvent.PromoteReminder() at Microsoft.Exchange.Data.Storage.VEvent.Promote(Item item, ConversionAddressCache addressCache, Boolean suppressBodyPromotion) at Microsoft.Exchange.Data.Storage.VCalendar.Promote(Boolean suppressBodyPromotion) at Microsoft.Exchange.Data.Storage.CalendarDocument.ICalToItem(Stream iCalStream, Item item, InboundAddressCache addressCache, Boolean suppressBodyPromotion, String charsetName, String& errorMessage) at Microsoft.Exchange.Data.Storage.InboundMimeConverter.PromoteCalendarMessage() at Microsoft.Exchange.Data.Storage.InboundMimeConverter.ConvertToItemInternal(MimePromotionFlags promotionFlags) at Microsoft.Exchange.Data.Storage.ConvertUtils.CallCts(Trace tracer, String methodName, String exceptionString, CtsCall ctsCall) at Microsoft.Exchange.Data.Storage.InboundMimeConverter.ConvertToItem(MimePromotionFlags promotionFlags) at Microsoft.Exchange.Data.Storage.ItemConversion.InternalConvertAnyMimeToItem(Item itemOut, EmailMessage messageIn, InboundConversionOptions options, MimePromotionFlags promotionFlags, Boolean isStreamToStream) at Microsoft.Exchange.Data.Storage.ItemConversion.ConvertAnyMimeToItem(Item itemOut, EmailMessage messageIn, InboundConversionOptions options, MimePromotionFlags flags) at Microsoft.Exchange.Data.Storage.ItemConversion.ConvertAnyMimeToItem(Item itemOut, EmailMessage messageIn, InboundConversionOptions options) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.CopyContentToItem(MailRecipient recipient) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.<>c__DisplayClass1.<DeliverToRecipient>b__0() at Microsoft.Exchange.MailboxTransport.StoreDriver.StorageExceptionHandler.RunUnderExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.DeliverToRecipient(MailRecipient recipient) at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.DeliverToRecipients() at Microsoft.Exchange.MailboxTransport.StoreDriver.StoreDriver.DeliverMailItem(NextHopConnection connection, TransportMailItem mailItem) at Microsoft.Exchange.MailboxTransport.StoreDriver.StoreDriver.LocalDeliveryCallback(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack) at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)

CAUSE
This issue occurs when a Microsoft Exchange Server 2007 server receives a message that contains a certain flag.
RESOLUTION
To resolve this problem, install the following update rollup:
972076 Description of Update Rollup 2 for Exchange Server 2007 Service pack 2
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 974775 - Last Review: 01/22/2010 22:29:19 - Revision: 1.0

  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Service Pack 1
  • Microsoft Exchange Server 2007 Service Pack 2
  • kbexpertiseinter kbfix kbqfe kbsurveynew kbhotfixrollup KB974775
Feedback
' src='" + (window.location.protocol) + "//c.microsoft.com/ms.js'><\/script>");