Exchange Server 2007 Unified Messaging incorrectly plays a nonbusiness hours greeting when someone call during holiday
Consider the following scenario:
- You have a computer that is running Microsoft Exchange Server 2007 Unified Messaging (UM).
- You configure a custom nonbusiness hours welcome greeting and a custom holiday welcome greeting.
- Someone call during the business hours on the holiday.
This problem occurs because Exchange Server 2007 UM misses a condition set in the configuration of Auto Attendant.
To resolve this problem, install the following update rollup:
972076 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to enable a custom nonbusiness hours welcome greeting on a Unified Messaging Auto Attendant, visit the following Microsoft Web site:
For more information about how to configure a holiday schedule for a Unified Messaging Auto Attendant, visit the following Microsoft Web site:
Article ID: 976137 - Last Review: 01/22/2010 22:29:19 - Revision: 1.0
Microsoft Exchange Server 2007 Service Pack 2
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