Contact information, such as activities, meetings, status updates, email messages, or meetings, is not displayed in the People Pane in Microsoft Outlook 2010 or later versions. Instead, the Microsoft Social Connector feature displays the following messages:
Search cannot return results for this view. Click here for more information.
There are no items to show in this view.
Additional details about this issue
When you minimize the People Pane, the following notification is displayed:
Some People Pane features are turned off because Windows Desktop Search isn't available.
Additionally, you receive one of the following error messages when you perform a search in Outlook:
Instant Search is not available when Outlook is running with administrator permissions. To use Instant Search, exit and restart Outlook without administrator permissions.
The Windows Search service is not installed. Outlook cannot provide fast search results using the Instant Search feature unless this service is installed. For information on how to enable this optional component included in your operating system, see the Help included with your version of Microsoft Windows.
The Windows Search Engine is currently disabled. Outlook will not be able to provide fast search results using the Instant Search functionality unless this services is running.
To enable the Instant Search feature in Outlook, you must download and install a component for Microsoft Windows.
In order to use the Outlook Social Connector in Outlook, Windows Search must be installed and enabled. Additionally, you should not start Outlook by using the Run as administrator command. Therefore, follow these steps to resolve this issue.
Step 1: Install Windows Search
Make sure that the Windows Search service is running in Windows
In Windows, the Windows Search feature is installed automatically. However, you may have to verify that the Windows Search service is running as expected. To do this, follow these steps:
Open Control Panel.
Type Services in the search box, and then click View local services.
Double-click the Windows Search service.
Make sure the Startup type is set to either Automatic (Delayed Start) or Automatic.
Make sure the status of the service is Running. If it is not, click Start.
Install Windows Search in Windows 8 and Windows 7
In Control Panel, click Programs and Features or Uninstall a program.
In the navigation pane, click Turn Windows features on or off.
In the Windows Features dialog box, locate and then click to select the Windows Search check box. (The screen shot for this step is listed below).
After the Windows Search feature is installed, click Restart Now to restart your computer.
Start Outlook after your computer restarts.
Note When you start Outlook after you install Windows Search, a dialog box that resembles the following may be displayed.
Install Windows Search in Windows Vista and Windows XP
Download Windows Search 4.0 from the following Download Center pages: