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The EXOLEDB component is not initialized successfully when you start Exchange Information Store Service on an Exchange Server 2007 server

When you start the Microsoft Exchange Information Store service on a Microsoft Exchange Server 2007 server, you may find the EXOLEDB component is not initialized successfully. Additionally, the following event is logged in the Application log:

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9542
Description: Initialization of external interface OLEDB failed; Error ecServerOOM.

Note Even though the Exchange Information Store service is started, there are various issues caused by the unavailability of the EXOLEDB component.
This issue occurs because there is a key under the HKEY_CLASSES_ROOT path and the default value of the key is not of the REG_SZ type. However, Exchange Server 2007 makes an invalid assumption that all default values of the keys under the HKEY_CLASSES_ROOT path are of the REG_SZ type.
To resolve this problem, install the following update rollup:
972076 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 977181 - Last Review: 01/25/2010 09:14:43 - Revision: 2.0

Microsoft Exchange Server 2007 Service Pack 2

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