Description of the Office Outlook 2003 hotfix package (Germui.msp, Olkintl.msp): December 15, 2009

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the hotfix package that is dated December 15, 2009.

Issue that this hotfix package fixes

  • On a computer that has the German version of Office Outlook 2003 installed, you apply a hotfix that updates the Mspst32.dll file to version 11.0.8233.0 or to later versions. When you click Save As E-mail to save an instant message conversation in Microsoft Office Communicator 2005, you receive the following error message:
    The conversation could not be saved; there was an error sending the e-mail message.
    Additionally, the e-mail message remains in the Outbox folder. When you try to resend the message from the Outbox folder, you receive the following error message:
    The messaging interface has returned an unknown error. If the problem persists, restart Outlook. Unable to resolve recipient.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix, you must have Office 2003 Service Pack 3 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The German version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTimePlatform
Germui.mspNot Applicable13,908,99210-Nov-200907:49Not Applicable
Olkintl.mspNot Applicable4,049,40810-Nov-200907:52Not Applicable

Germui.msp information
File nameFile versionFile sizeDateTimePlatform

Olkintl.msp information
File nameFile versionFile sizeDateTimePlatform
Cdo.dll6.5.7653.21743,42429-Nov-200701:14Not Applicable
Contab32.dll11.0.8307.0118,61621-Apr-200913:40Not Applicable
Dumpster.dll11.0.8310.031,04817-May-200916:46Not Applicable
Emablt32.dll11.0.8202.0109,06419-Nov-200711:38Not Applicable
Emsabp32.dll11.0.8300.0265,54415-Feb-200915:25Not Applicable
Emsmdb32.dll11.0.8303.0709,97612-Mar-200911:04Not Applicable
Emsui32.dll11.0.8300.0135,00015-Feb-200915:25Not Applicable
Mapir.dll11.0.8200.0839,71208-Nov-200723:16Not Applicable
Mlshext.dll11.0.8161.033,15202-May-200722:19Not Applicable
Msmapi32.dll11.0.8307.01,430,36021-Apr-200913:40Not Applicable
Mspst32.dll11.0.8317.0732,48822-Oct-200907:44Not Applicable
Olkfstub.dll11.0.8161.0236,41602-May-200722:19Not Applicable
Outex.dll11.0.8300.0657,23215-Feb-200915:25Not Applicable
Outllibr.dll11.0.8161.03,157,37602-May-200722:31Not Applicable
Pstprx32.dll11.0.8300.0282,96815-Feb-200915:25Not Applicable
Scanost.exe11.0.8161.054,65602-May-200722:32Not Applicable
Scanpst.exe11.0.8161.048,51210-May-200718:21Not Applicable
Scnpst32.dll11.0.8300.0232,28015-Feb-200915:25Not Applicable
Scnpst64.dll11.0.8300.0240,98415-Feb-200915:25Not Applicable
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 977477 - Last Review: 10/09/2011 22:05:00 - Revision: 2.0

Microsoft Office Outlook 2003

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