Article ID: 977561 - View products that this article applies to.
Consider the following scenario:
The issue described in the "Symptoms" section occurs because of an internal deadlock in the Exchange Database Engine (ESE).
To resolve this problem, install the following update rollup:
(https://support.microsoft.com/kb/976573/ )Description of Update Rollup 1 for Exchange Server 2010
Note This update cannot prevent the incremental VSS backup from failing, as some required logs are still missing caused by switching circular logging on and off before you try to perform the incremental VSS backup.
For more information about Exchange Server 2010 and VSS Backup, visit the following Microsoft Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 977561 - Last Review: December 9, 2009 - Revision: 1.0