The message tracking task does not work in the Exchange Troubleshooting Assistant tool on an Exchange Server 2010 edge server
When you use the message tracking task in the Microsoft Exchange Troubleshooting Assistant tool (Extra.exe) on a Microsoft Exchange Server 2010 edge server, you receive the following error message:
Unable to query the queue settings on Edge Box.User credentials may be incorrect, or there may be a problem with the power shell service on that computer. Error message: The process "ExTRA (PID=576) has been initialized as unknown multiple instance type un-expectedly.1.Reasons of this exception:1.For any product executeables,which will be shipped out of box, they should never use AD driver functionality without initializing its performance counter instance since we can NOT show a intuitive Perf Counter instance name here2.We don't need the validation for test assembly because we don't care for its performance counter missing;however,we definitely want to make sure it is under our control, so that we don't miss any out of bos product DLLs/EXEs.What to do avoid this exception: For any newly added exchange test executables which utilize AD perf,please add the executable name of the process into exclusion list in Microsoft.Exchange.Data.directory.globals.checkexchangetestexecutables
To work around this issue, use the Get-MessageTrackingLog cmdlet to track the messages in Exchange Management Shell on the Exchange Server 2010 edge server. For more information about the Get-MessageTrackingLog cmdlet, visit the following Microsoft Web site:
This hotfix is scheduled to be included in Exchange Server 2010 Service Pack 1 (SP1).
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 977957 - Last Review: 12/18/2009 07:53:53 - Revision: 1.0
Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard
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