Article ID: 978468 - View products that this article applies to.
You try to move a Microsoft Exchange Server 2007 mailbox which includes a managed folder. In this situation, you receive the following error message:
Error was found for <user name> (<address>) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error:
MAPI or an unspecified service provider.
ID no: 00000000-0000-00000000, error code: -1056749164
Additionally, you find the following event in the Application logs:
Event Source: Exchange Migration
This problem occurs because Exchange Server 2007 checks the properties of the related managed folder during the mailbox move operation. If a certain property is missing, the operation fails with the error messages that are mentioned in the "Symptoms" section.
To resolve this problem, install the following update rollup:
(https://support.microsoft.com/kb/2279665/ )Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about managed folder, visit the following Microsoft website:
General information about managed folder
Article ID: 978468 - Last Review: September 10, 2010 - Revision: 4.0