You are currently offline, waiting for your internet to reconnect

Send listening MOS and receive listening MOS are low for Communicator 2007 R2 calls

SYMPTOMS
In the Quality of Experience (QoE) report, the send listening Mean Opinion Score (MOS) and the receive listening MOS are very low (<2.0). These scores remain low even though the sound quality of the Microsoft Office Communicator 2007 R2 call is good.
RESOLUTION
To fix this problem, apply the following update:
976135 Description of the Communicator 2007 R2 cumulative update: January 2010
Properties

Article ID: 978717 - Last Review: 01/07/2010 18:02:34 - Revision: 1.1

Microsoft Office Communicator 2007 R2

  • kbexpertisebeginner kbqfe kbexpertiseinter kbsurveynew kbprb KB978717
Feedback
>