Article ID: 978832 - View products that this article applies to.
When a Microsoft Exchange Server 2007 user marks a read item as unread in a public folder, other read items in the public folder may show incorrectly as unread. However, if the user tries to navigate away from the public folder and then navigate back, or the user restarts the Microsoft Office Outlook client, this problem does not occur.
Note A typical scenario of this problem is as described in the following example:
This problem occurs because Exchange Server 2007 uses a single BOOL variable to track the status change but misses the change notification in this scenario.
To resolve this problem, install the following update rollup:
(https://support.microsoft.com/kb/979784/ )Description of Update Rollup 3 for Exchange Server 2007 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to mail-enable public folders, visit the following Microsoft Web site:
How to mail-enable public folders
Article ID: 978832 - Last Review: March 18, 2010 - Revision: 1.0