A delegate cannot save three settings of Resource Settings for an Exchange Server 2007 resource mailbox in OWA

SYMPTOMS
In Microsoft Exchange Server 2007, resource mailboxes are managed by the delegates because the resource mailboxes accounts are disabled by default. When a delegate configures the Resource Settings of a resource mailbox in Outlook Web Access (OWA), the configuration of the following three settings may not be saved:
  • Email messages
  • Attachments from meeting requests
  • Comments from meeting requests
You expect configuring the values for the three parameters by using OWA will be saved as normal, instead all three parameters retain the value set for “Comments from meeting requests”.
Note A delegate can successfully configure and save any of the three settings individually by using the Set-MailboxCalendarSettings command in Exchange Management Shell.
CAUSE
This problem occurs because the variables in the client-side JavaScript are not defined correctly.
RESOLUTION
To resolve this problem, install the following update rollup:
979784 Description of Update Rollup 3 for Exchange Server 2007 Service Pack 2
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
To find the three settings in OWA, follow these steps:
  • Click Options and then click Resource Settings.
  • Scroll down to Resource Privacy Options and then click Always delete the following meeting requests.
For more information about the Set-MailboxCalendarSettings command, visit the following Microsoft Web site:
Properties

Article ID: 979055 - Last Review: 03/18/2010 04:23:21 - Revision: 1.1

Microsoft Exchange Server 2007 Service Pack 2

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