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FIX: BAM tracking in BizTalk ESB Toolkit 2.0 does not work correctly in BizTalk Server 2009

Considering the following scenario:
  • On a computer that is running Microsoft BizTalk Server 2009, you have installed Microsoft BizTalk Enterprise Service Bus (ESB) Toolkit 2.0.
  • You create a BizTalk application that uses ESB to process messages. Additionally, you enable Business Activity Monitoring (BAM) tracking in ESB Toolkit 2.0.
  • The computer is not configured to Coordinated Universal Time (UTC).
In this scenario, the application stops processing messages after a specific time.
This problem occurs because the Itinerary begintime, endtime, and timestamp fields are not populated correctly in the BAM tracking tables. Specifically, the Itinerary begintime changes from 12:59:59 to 01:00:00, instead of changing from 12:59:59 to 13:00:00. Thereafter, the BAM tracking data is incorrect.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have BizTalk ESB Toolkit 2.0 installed to apply this hotfix.

Note For detailed installation instructions, please refer to the Readme.txt file that is contained in the hotfix package.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For x86 versions of BizTalk ESB Toolkit 2.0
File nameFile versionFile sizeDateTimePlatform,48019-Aug-200916:19x86
For x64 versions of BizTalk ESB Toolkit 2.0
File nameFile versionFile sizeDateTimePlatform,48004-May-201216:51x64
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about BizTalk ESB Toolkit, visit the following Microsoft Developer Network (MSDN) Web site: For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907 Information on BizTalk Server hot fixes

Article ID: 979225 - Last Review: 05/16/2012 08:05:00 - Revision: 3.0

  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
  • kbqfe kbbiztalk2009presp1fix kbautohotfix kbexpertiseadvanced kbsurveynew KB979225