Article ID: 979367 - View products that this article applies to.
You access a Microsoft Office Word 2007 document that is located in a network share. The computer enters standby. After the computer resumes from standby, you receive the following error message:
Word cannot establish a network connection with this document after the system resumed from suspend mode. Save the document into a different file to keep any changes.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Apply hotfix package 978398, and then configure the NetworkAvailableTimeInSeconds registry entry to enable the hotfix package. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 979367 - Last Review: October 6, 2011 - Revision: 4.0