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VDS Basic Provider event ID 1 is logged on a Hyper-V guest operating system

Symptoms
Consider the following scenario:
  • You have a Hyper-V guest operating system that is running Windows Server 2008 R2 or Windows 7.
  • The guest operating system has a disk that is connected to a SCSI controller.
In this scenario, the following event is logged in the System log:

Log Name: System
Source: VDS Basic Provider
Date: date time
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: computer name
Description:Unexpected failure. Error code: 490@01010004

Cause
The Virtual Disk Service (VDS) looks for the Location paths property of the controller. The value of this property is the path location of the disk. However, a virtual controller does not have this property.
Resolution
This event can be safely ignored.
Properties

Article ID: 979391 - Last Review: 06/16/2014 01:20:00 - Revision: 3.2

Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Standard, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Server 2008 R2 Service Pack 1, Microsoft Azure Virtual Machine and Networks

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