Article ID: 980039 - View products that this article applies to.
In Microsoft Office Outlook 2003, when a delegate sends an e-mail message that requires a read receipt on behalf of other users, the read receipt is returned only to the other users. The read receipt is not returned to the delegate.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this problem, apply hotfix package 980998, and then enable the hotfix package. To do this, follow these steps:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 980039 - Last Review: March 31, 2010 - Revision: 3.1