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FIX: "Provider Load Failure" error message or the Wmiprvse.exe process stops responding when you use a SQL Server WMI provider to obtain information about SQL Server 2012, SQL Server 2005, SQL Server 2008, or SQL Server 2008 R2 services

Extended support for SQL Server 2005 ends on April 12, 2016

If you are still running SQL Server 2005 after April 12, 2016, you will no longer receive security updates and technical support. We recommend upgrading to SQL Server 2014 and Azure SQL Database to achieve breakthrough performance, maintain security and compliance, and optimize your data platform infrastructure. Learn more about the options for upgrading from SQL Server 2005 to a supported version here.

Microsoft distributes Microsoft SQL Server 2005, Microsoft SQL Server 2008, or Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous Microsoft SQL Server 2005, Microsoft SQL Server 2008, or Microsoft SQL Server 2008 R2 fix release.
Symptoms
You use a Microsoft SQL Server 2012, Microsoft SQL Server 2005, Microsoft SQL Server 2008, or Microsoft SQL Server 2008 R2 Windows Management Instrumentation (WMI) provider to obtain information about Microsoft SQL Server 2012, Microsoft SQL Server 2005, Microsoft SQL Server 2008, or Microsoft SQL Server 2008 R2 services. However, the Wmiprvse.exe process stops responding. Or, you receive the following error message:
0x80041013 "Provider Load Failure"
Note You may receive the error message from Microsoft Operations Manager or from Microsoft System Center Operations Manager. This is because Microsoft Operations Manager and Microsoft System Center Operations Manager use SQL Server WMI provider to obtain information about SQL Server services.
Cause
This issue occurs because calls to the CoInitialize() function and the CoUnIntialize() function are not balanced.
Resolution

Cumulative update information

Cumulative update 6 for SQL Server 2012

The fix for this issue was first released in Cumulative Update 6. For more information about how to obtain this cumulative update package for SQL Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
2728897 Cumulative update package 6 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828 The SQL Server 2012 builds that were released after SQL Server 2012 was released

SQL Server 2005

The fix for this issue was first released in Cumulative Update 9 for SQL Server 2005 Service Pack 3. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
980176 Cumulative update package 9 for SQL Server 2005 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960598 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 3 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 3 hotfix to an installation of SQL Server 2005 Service Pack 3. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 9 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2083921 cumulative update 9 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 Service Pack 2

The fix for this issue was first released in Cumulative Update 1 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2289254 Cumulative update 1 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 3. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2261464 Cumulative update package 3 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
For more information about the WMI providers in SQL Server 2005, visit the following Microsoft Web site:
For more information about WMI, visit the following Microsoft Web site:
For information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about how to obtain SQL Server 2005 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
913089 How to obtain the latest service pack for SQL Server 2005
For more information about new features and improvements in SQL Server 2005 Service Pack 3, visit the following Microsoft Web site: For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 980142 - Last Review: 02/18/2013 17:55:00 - Revision: 7.0

Microsoft SQL Server 2005 Standard Edition, Microsoft SQL Server 2005 Enterprise Edition, Microsoft SQL Server 2005 Developer Edition, Microsoft SQL Server 2005 Workgroup Edition, Microsoft SQL Server 2005 Standard X64 Edition, Microsoft SQL Server 2005 Standard Edition for Itanium-based Systems, Microsoft SQL Server 2005 Enterprise X64 Edition, Microsoft SQL Server 2005 Enterprise Edition for Itanium-based Systems, Microsoft SQL Server 2008 Developer, Microsoft SQL Server 2008 Enterprise, Microsoft SQL Server 2008 Standard, Microsoft SQL Server 2008 Workgroup, Microsoft SQL Server 2008 R2 Developer, Microsoft SQL Server 2008 R2 Enterprise, Microsoft SQL Server 2008 R2 Standard, Microsoft SQL Server 2008 R2 Workgroup, Microsoft SQL Server 2012 Developer, Microsoft SQL Server 2012 Enterprise, Microsoft SQL Server 2012 Express, Microsoft SQL Server 2012 Standard, Microsoft SQL Server 2012 Web, SQL Server 2012 Enterprise Core

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