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Description of the 2007 Office system hotfix package (Mso-x-none.msp): February 23, 2010

This article describes the 2007 Microsoft Office system issues that are fixed in the hotfix package that is dated February 23, 2010.

Issues that this hotfix package fixes

  • You create a document list and a document approval workflow on a Microsoft Office SharePoint Server 2007 site. When you upload a document to the document list and then you start the document approval workflow, an approver receives a notification e-mail message in Microsoft Office Outlook 2007. When the approver clicks the Edit this Task button in the e-mail message, the approver receives the following error message:
    An error occurred while retrieving the workflow task details. This could be caused by not having connectivity to the server or because the task no longer exists.
  • When you try to open a 2007 Office system application on a computer that is running Windows Server 2008 Service Pack 2, the application crashes. This problem occurs when the following conditions are true:
    • The Desktop Experience feature is not installed on the computer.
    • You install an update that updates the Mso.dll file to a version that is later than 12.0000.6504.5000.
  • When the StartFromScratch property is set to TRUE, you cannot use the Ribbon Extensibility add-in to hide or show built-in Ribbon tabs dynamically. This problem occurs because the GetVisible callback in the add-in does not work.

  • The IncludePicture field is not updated as expected in Microsoft Office Word 2007.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 1 installed to apply this hotfix package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Mso-x-none.mspNot Applicable11,732,99204-Feb-201001:03Not Applicable

Mso-x-none.msp information
File nameFile versionFile sizeDateTimePlatform

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 980210 - Last Review: 07/06/2010 07:15:00 - Revision: 3.0

  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
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