Article ID: 980225 - View products that this article applies to.
You have a new computer. When you open an Office Word document from a Web browser, you receive the following error message:
To open this document, your computer must be running a version of Microsoft Word and a Web browser that supports opening files directly from Office Web Applications.
To work around this issue, click Start, and then see whether Microsoft Office 2010 appears on the Start menu:
Article ID: 980225 - Last Review: September 12, 2011 - Revision: 4.0