Article ID: 980852 - View products that this article applies to.
You access a Microsoft Exchange Server 2010 mailbox by using a MAPI application, such as MFCMAPI. In this situation, the corresponding calls fail and the RpcClientAccess process on the Exchange server crashes when the Exchange Server 2010 mailbox is located on a recovery database. Additionally, you find the following error message in the Application event log:
To resolve this problem, install the following update rollup:
(https://support.microsoft.com/kb/982639/ )Description of Update Rollup 4 for Exchange Server 2010
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about MFCMAPI, visit the following Microsoft website:
General information about MFCMAPI
Article ID: 980852 - Last Review: June 18, 2010 - Revision: 2.0