Conversion of a regular Outlook meeting to a Live Meeting 2007 session is unsuccessful when you use Microsoft Office Outlook 2003 SP3

SYMPTOMS
Consider the following scenario:
  • You have a computer that is running Microsoft Office Outlook 2003 SP3 together with an earlier version of Microsoft Office Live Meeting Conferencing Add-in for Microsoft Office Outlook.
  • You open the Outlook 2003 calendar, and then schedule a meeting.
  • You open the scheduled meeting.
  • You use the Live Meeting toolbar to convert the meeting to a Live Meeting.
In this scenario, the meeting is not converted to a Live Meeting. Additionally, you receive the following error message:
An error occurred while executing this command. If this error persists, please contact your Live Meeting administrator.
CAUSE
This problem occurs because there are some registry keys for the earlier version of the Office Live Meeting Conferencing Add-in for Office Outlook that are not updated. The registry keys are not updated when you convert a regular meeting to a Live Meeting in outlook 2003.
RESOLUTION
To resolve this problem, install the following update:
980924 Description of the update for the Live Meeting Conferencing Add-in for Outlook: April 2010
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 980958 - Last Review: 08/23/2011 16:15:00 - Revision: 2.0

Microsoft Office Live Meeting 2007

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