Article ID: 981415
Consider the following scenario:
This problem occurs because update 977338 of OCS 2007 R2 does not correctly check the changes already made by update 969819. Therefore, update 977338 tries to update the changes again. However, the SQL database update fails and the Compliance database remains as update 969819. When Group Chat Compliance Server starts, it validates the Compliance database. If the Compliance database is not in the expected state that is made by update 977338, Group Chat Compliance Server shuts down.
To fix this problem, apply the following update package:
(https://support.microsoft.com/kb/980042/ )Update package for Office Communications Server 2007 R2 Group Chat Server: April 2010
If you run Group Chat Server without Compliance Server, this Knowledge Base article does not apply to your system.
For more information about update package 977338 , click the following article number to view the article in the Microsoft Knowledge Base:
977338For more information about update package 969819, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/977338/ )Update package for Office Communications Server 2007 R2 Group Chat Server: January 2010
(https://support.microsoft.com/kb/969819/ )Update for Office Communications Server 2007 R2, Group Chat Server and Group Chat Compliance Servers: July 2009
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 981415 - Last Review: October 6, 2011 - Revision: 2.0