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The data in the fields under the Address section of a contact is missing after you synchronize Microsoft Office Outlook with Microsoft Dynamics CRM 4.0

SYMPTOMS
After you synchronize Microsoft Office Outlook with Microsoft Dynamics CRM 4.0, the data in the fields under the Address section of a contact is missing.
RESOLUTION
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

Note This problem was originally fixed in Update Rollup 10 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979347 Update Rollup 10 for Microsoft Dynamics CRM 4.0 is available
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 981885 - Last Review: 04/08/2010 17:16:19 - Revision: 1.0

  • Microsoft Dynamics CRM 4.0
  • kbfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe KB981885
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