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Internet Explorer 7 or Internet Explorer 8 may crash after you apply security update 978207 (MS10-002) or security update 980182 (MS10-018)

SYMPTOMS
You apply security update 978207 (MS10-002) or security update 980182 (MS10-018) on a computer that has Windows Internet Explorer 7 or Windows Internet Explorer 8 installed. When you try to browse a webpage that contains HTML Components (.htc files), Internet Explorer may crash. Additionally, you receive the following error message:
Internet Explorer has stopped working.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
When this issue occurs, an event that resembles the following is logged in the Application log. This error indicates that the crash occurs in the Mshtml.dll module.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Description: Faulting application iexplore.exe, version <version number>, faulting module mshtml.dll, version <version number>, fault address <address>.
RESOLUTION

Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website: For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website: Note This update was first included in security update 2360131 (MS10-071). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2360131 MS10-071: Cumulative security update for Internet Explorer
WORKAROUND
To work around this issue, use the onbeforeunload event to dynamically detach the .htc files before you browse to another webpage.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
IE7 IE8 crashes HTC
Properties

Article ID: 982164 - Last Review: 02/03/2011 18:37:00 - Revision: 3.1

  • Windows Internet Explorer 8
  • Windows Internet Explorer 7
  • kbexpertiseinter kbhotfixserver kbqfe kbfix kbsurveynew kbprb KB982164
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