Information about the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool

Introduction
This article describes the error codes and corresponding descriptions of Microsoft Office activation process issues that can be repaired by using the Office Repair tool.
More information
You can use the Office Repair tool to repair Office activation issues that contain the error codes that are listed in the following table:

Error CodeDescription
0xC004B008The activation server determined that the computer could not be activated.
0xC004B100The activation server determined that the computer could not be activated.
0xC004B001The activation server determined that the license is invalid.
0xC004B002The activation server determined that the license is invalid.
0xC004B003The activation server determined that the license is invalid.
0xC004B004The activation server determined that the license is invalid.
0xC004B005The activation server determined that the license is invalid.
0xC004B006The activation server determined that the license is invalid.
0xC004B009The activation server determined that the license is invalid.
0xC004C005The activation server determined the license is invalid.
0xC004C006The activation server determined the license is invalid.
0xC004C009The activation server determined the license is invalid.
0xC004C00AThe activation server determined the license is invalid.
0xC004C00BThe activation server determined the license is invalid.
0xC004C00DThe activation server determined the license is invalid.
0xC004C011The activation server determined the license is invalid.
0xC004F077The Software Licensing Service determined incompatible version of authentication data.
0xC004F032The Software Licensing Service determined that the binding data is invalid.
0xC004F01EThe Software Licensing Service determined that the input data type does not match the data type in the license.
0xC004F01FThe Software Licensing Service determined that the license is invalid.
0xC004F020The Software Licensing Service determined that the license package is invalid.
0xC004F016The Software Licensing Service determined that the request is not supported.
0xC004F019The Software Licensing Service determined that the requested event ID is invalid.
0xC004F01AThe Software Licensing Service determined that the requested event is not registered with the service.
0xC004F060The Software Licensing Service determined that the version of the license package is invalid.
0xC004F001The Software Licensing Service reported an internal error.
0xC004F078The Software Licensing Service reported that the key is mismatched.
0xC004F022The Software Licensing Service reported that the license authorization failed.
0xC004F034The Software Licensing Service reported that the license could not be found or was invalid.
0xC004F007The Software Licensing Service reported that the license could not be found.
0xC004F008The Software Licensing Service reported that the license could not be found.
0xC004F018The Software Licensing Service reported that the license does not contain valid location data for the activation server.
0xC004F011The Software Licensing Service reported that the license file is not installed.
0xC004F023The Software Licensing Service reported that the license is invalid.
0xC004F015The Software Licensing Service reported that the license is not installed.
0xC004F017The Software Licensing Service reported that the license is not installed.
0xC004F01CThe Software Licensing Service reported that the license is not installed.
0xC004F027The Software Licensing Service reported that the license is tampered.
0xC004F075The Software Licensing Service reported that the operation cannot be completed because the service is stopping.
0xC004F071The Software Licensing Service reported that the plug-in manifest file is incorrect.
0xC004F028The Software Licensing Service reported that the policy cache is invalid.
0xC004F00BThe Software Licensing Service reported that the product identification data is not available.
0xC004F010The Software Licensing Service reported that the product key is invalid.
0xC004F076The Software Licensing Service reported that the requested plug-in cannot be found.
0xC004F003The Software Licensing Service reported that the required license could not be found.
0xC004F006The Software Licensing Service reported that the signature file for the license is not available.
0xC004F07AThe Software Licensing Service reported that the verification could not be done.
0xC004F01DThe Software Licensing Service reported that the verification of the license failed.
0xC004F062The Software Licensing Service reported that a required license could not be found.
0xC004F054The Software Licensing Service reported that license management information has duplicated data.
0xC004F04FThe Software Licensing Service reported that license management information was not found in the licenses.
0xC004F072The Software Licensing Service reported that the license policies for fast query could not be found.
0xC004F073The Software Licensing Service reported that the license policies for fast query have not been loaded.
0xC004F052The Software Licensing Service reported that the licenses contain duplicated properties.
Workaround
To work around the errors that are listed earlier in this document, follow these steps:
  1. Click Start, click Run, type appwiz.cpl, and then click OK.
  2. Click to select the Office product that you installed, and then click Change.
  3. Click the Repair option, and then follow the prompts to complete the repair process.
References
For more information about Microsoft product activation, click the following article number to view the article in the Microsoft Knowledge Base:
950929 How to contact a Microsoft Product Activation Center
For more information about the Microsoft Production Activation Solution Center, visit the following Microsoft Web site:
Properties

Article ID: 982750 - Last Review: 09/23/2015 07:47:00 - Revision: 6.0

Microsoft Office Professional Plus 2016, Microsoft Office Standard 2016, Microsoft Office Home and Business 2013, Microsoft Office Home and Student 2013, Microsoft Office Professional 2013, Microsoft Office Professional Plus 2013, Microsoft Office Standard 2013, Microsoft Office Professional Academic 2013, Microsoft Office Professional 2010, Microsoft Office Standard 2010, Microsoft Office Professional Academic 2010, Microsoft Office Home and Student 2010, Microsoft Office Professional Plus 2010, Microsoft Office Starter 2010

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